AI Automation with Tihvo BPM Platform (AI & IOT)

Client Overview & Background

The client is a leading national manufacturing organization operating multiple manufacturing factories across geographically distributed locations, coordinated by a central corporate headquarters. While core modules of SAP ERP were in use for sales, finance, and central procurement, day-to-day shop floor operations, vendor negotiations, rate approvals, housekeeping checklists, and task monitoring were managed entirely via Excel sheets and Google Forms.

Key Operational Challenges Before BPM

The Solution: Tihvo BPM Platform

KY Technologies deployed Tihvo BPM — our proprietary cloud-based Business Process Management platform. The system was configured to bridge shop-floor plant staff, procurement doers, and senior corporate leadership with role-based access, instant alerts, and automated state-machine workflows.

Spotlight: 25-Step Automated Procurement Workflow

One of the flagship workflows implemented is the 25-step Procurement and Advance Payment Tracker. Starting from initial Bill of Quantities (BOQ) creation to vendor quotation analysis, chairman rate approval, goods receipt verification, and automated SAP bill posting:

• Conditional Decision Trees: Tasks branch dynamically depending on value thresholds and plant locations.
• Instant Telegram & Email Alerts: Approvers receive instant notifications on Telegram or email directly with one-click action links.
• Automated SAP AutoSubmit: Approved bills and payment updates synchronize with SAP without manual intervention.

Modules Implemented Across All Business Functions

• Procurement: Purchase order workflow, multi-vendor negotiation, advance payment tracking, and SAP sync.
• Production & Inventory: Material inward/outward tracking, production schedules, and machine parameters.
• Quality Control: Structured inspection logs and non-conformance rejection reports.
• HRMS & Staff: Recruitment pipeline, employee onboarding, and safety training management.
• Maintenance: Preventive maintenance schedules and breakdown checklists.

Before vs. After Comparison

Parameter	Before Tihvo BPM	After Tihvo BPM Implementation
Data Storage	Scattered Excel files and Google Forms	Centralized cloud repository with single source of truth
Process Changes	Weeks to rewrite formulas and retrain users	Low-code Process Mapping deployed in hours
Task Accountability	Untracked verbal and phone instructions	Doer-level MIS Score with live delay timers
SAP Integration	Zero sync; manual re-entry by accountants	Bi-directional sync for POs, bills, and payments
Alerts	Manual phone calls & follow-up emails	Automated Telegram and email trigger notifications